POP DADDY VINTAGE SHIPPING & RETURN POLICY
All items will be shipped via USPS (U.S. Mail) by least expensive rate (Media Mail, 1st Class, Parcel Post or Priority Mail). All shipments come with delivery conformation tracking.
We strive to provide you with very accurate descriptions on our merchandise in order to eliminate any surprises when you receive your order. If you are not satisfied upon receiving any purchased Pop Daddy Vintage product, we kindly ask that you contact us first, so we can make sure the return process goes smoothly and to your complete satisfaction. Items may be returned within 7 days of your receiving them for full purchase price if you are unhappy for any reason.
Here are the basic guidelines for making a return:
- Buyer must contact Pop Daddy Vintage via email (firstname.lastname@example.org) prior to returning any item, to inform us of any orders you wish to return or exchange along with the reason why.
- We will provide you with detailed instructions at that time. This allows us to generate and/or have on hand, paperwork that we can then match up to the product being returned or exchanged.
- After your return is authorized by Pop Daddy Vintage, please re-pack the item carefully and return goods using a method that includes delivery confirmation tracking.
- A refund will be issued when we receive the returned item. Please note: Buyer is responsible for return shipping cost. Please return to:
Pop Daddy Returns
25079 Skyland Rd
Los Gatos, CA 95033
If you have any questions feel free to email us at: email@example.com
If you feel it is necessary, you can also call us at 408-879-1600 Monday through Friday between 10:00am – 4:30pm PST.
Although we generally ship only to U.S. customers, we make exceptions for foreign sales with these two conditions: First, you must send an e-mail releasing Pop Daddy of any liability regarding the condition our merchandise arrives in. The reason for this is that there have been incidents regarding customs officials damaging merchandise and not accepting any liability for their actions. With that said, it is important to note that we personally have never had any issues with a foreign sale to date. The second condition needed for foreign sales is that postage costs must be covered by the buyer. Please contact us via e-mail first and we will be happy to give you a postage quote on any item once you have sent us a release of liability e-mail. Please note, certain items are NOT available for foreign shipping due to size or weight.
Here are a few TESTIMONIALS from some satisfied customers:
“It doesn’t get any better! Super packing, fast ship, excellent all around!”
Gary Mohrman – Lawrence, KS
“Just wanted to tell you that the package arrived in perfect shape. Great portfolio,
well worth it, thanks for the excellent service.”
Danny De Raymaeker – BELGIUM
“Just wanted to say thanks for the 2 Billiken model kits I ordered from you guys. They are in beautiful shape, just as advertised, & came extremely well packed. It was a thrill to get them!”
Lee Kaplan – New York, NY
“Got the package yesterday. Beautiful books and very quick service! Thanks.”
Mats Engesten – SWEDEN
“Thanks to Pop Daddy…GREAT service, excellent inventory, excellent customer service, great prices and shipping. I’m truly now a repeat customer! Thanks – Pop Daddy rules!”
Marty Fez – Berkeley Heights, NJ
“Item received. I’ve never seen anything that well packaged.”
Paul Girard – Quebec, CANADA
“One of the BEST on eBay, shipped item 1 hour after purchase, 1000% recommend!”
Steve Jablonsky – Santa Monica, CA
“The packing of the book was the best I have ever seen!”
Richard Andrew – Tyngsboro, MA
“Excellent Service, Quick Delivery, Super Protective Packing!!! AAA+++ Perfect!!!”
Kenneth Smith – Euless, TX
“Thank you so much for making the effort to ship the T-Rex so soon! I spoke to my mother on the phone today and she said not only did it arrive safely, but that it was beautifully wrapped and expertly packaged. My brother is going to be thrilled when he opens it for Christmas!”
Bethany Short – Brooklyn, NY